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Position details

COMMERCIAL CLAIMS HANDLER

Location
Salary
Posted on
Reference
Lancashire
£30000 - £35000
13/04/2026
NJR16607
DESCRIPTION
We're working with a well-established and fast-growing insurance business operating within a high-performance, merit-based environment where individuals are genuinely recognised for taking ownership, delivering strong client outcomes, and going above and beyond in service delivery. With a strong reputation across the UK insurance market and a collaborative, empowered structure, the business continues to invest in its claims capability as part of ongoing growth.

They are now looking to appoint a Commercial Claims Handler into their Burnley office, offering a genuine opportunity for someone to take ownership of a varied caseload across commercial claims and develop long-term within a supportive and performance-driven team.

This is a hands-on role where you will be trusted to manage relationships, influence outcomes, and provide a high standard of technical and client service across a range of commercial lines.

Responsibilities:
- Act as the main point of contact for general and strategic claims matters, ensuring clear and effective communication with clients and stakeholders.
- Manage claims across Liability, Property, and Motor exposures, delivering a high standard of service from notification through to settlement.
- Provide a proactive, value-led claims service, identifying opportunities to improve client outcomes and service delivery.
- Build a strong understanding of client operations, risk exposures, and claims handling requirements.
- Analyse claims data and produce detailed reports, including commentary, summaries, and insight for clients.
- Deliver end-to-end claims management in line with internal processes, standards, and compliance requirements.

What we are looking for:
- Experience within commercial claims, ideally across Liability, Property, and Motor.
- Motor claims experience will also be considered.
- Background within either a broker or insurer environment.
- Strong communication skills with the ability to influence stakeholders at all levels.
- Good analytical ability with confidence interpreting data and producing client-facing insights.
- A proactive mindset with a strong focus on ownership, service delivery, and continuous development.

Benefits of the Commercial Claims Handler role:
- Salary up to £35,000 depending on experience.
- Contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of company-funded and voluntary benefits.
- Support for professional development, training, and qualifications.
- Participation in long-term equity and savings schemes.

This is an excellent opportunity to join a business that operates with a strong performance culture, where accountability, development, and progression are actively supported, and where individuals are given the platform to build a long-term career in insurance.

For further information please contact one of our specialist consultants on 0161 834 4747 and quote job reference NJR16607.
Apply Now
Discover more

Latest Vacancies
>
Upload Your CV
>
About NJR
>
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Position details

COMMERCIAL CLAIMS HANDLER

Location
Salary
Posted on
Reference
Lancashire
£30000 - £35000 13/04/2026
NJR16607
DESCRIPTION
We\'re working with a well-established and fast-growing insurance business operating within a high-performance, merit-based environment where individuals are genuinely recognised for taking ownership, delivering strong client outcomes, and going above and beyond in service delivery. With a strong reputation across the UK insurance market and a collaborative, empowered structure, the business continues to invest in its claims capability as part of ongoing growth.

They are now looking to appoint a Commercial Claims Handler into their Burnley office, offering a genuine opportunity for someone to take ownership of a varied caseload across commercial claims and develop long-term within a supportive and performance-driven team.

This is a hands-on role where you will be trusted to manage relationships, influence outcomes, and provide a high standard of technical and client service across a range of commercial lines.

Responsibilities:
- Act as the main point of contact for general and strategic claims matters, ensuring clear and effective communication with clients and stakeholders.
- Manage claims across Liability, Property, and Motor exposures, delivering a high standard of service from notification through to settlement.
- Provide a proactive, value-led claims service, identifying opportunities to improve client outcomes and service delivery.
- Build a strong understanding of client operations, risk exposures, and claims handling requirements.
- Analyse claims data and produce detailed reports, including commentary, summaries, and insight for clients.
- Deliver end-to-end claims management in line with internal processes, standards, and compliance requirements.

What we are looking for:
- Experience within commercial claims, ideally across Liability, Property, and Motor.
- Motor claims experience will also be considered.
- Background within either a broker or insurer environment.
- Strong communication skills with the ability to influence stakeholders at all levels.
- Good analytical ability with confidence interpreting data and producing client-facing insights.
- A proactive mindset with a strong focus on ownership, service delivery, and continuous development.

Benefits of the Commercial Claims Handler role:
- Salary up to £35,000 depending on experience.
- Contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of company-funded and voluntary benefits.
- Support for professional development, training, and qualifications.
- Participation in long-term equity and savings schemes.

This is an excellent opportunity to join a business that operates with a strong performance culture, where accountability, development, and progression are actively supported, and where individuals are given the platform to build a long-term career in insurance.

For further information please contact one of our specialist consultants on 0161 834 4747 and quote job reference NJR16607.
Apply Now
Discover more

Latest Vacancies
>
Upload Your CV
>
About NJR
>
Discover more

Get in touch
NJR Recruitment Ltd
6th Floor, National House
36 St Ann Street
Manchester
M2 7LE

Office: 0161 834 4747





Get in touch





NJR Recruitment Ltd
6th Floor, National House
36 St Ann Street
Manchester
M2 7LE

Office: 0161 834 4747
GET IN TOUCH

© Copyright NJR Recruitment 2016privacy and cookie policyworking with uscontact
© NJR Recruitment 2016
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